Provide One-Stop Solutions For Chemical Engineering Equipment
After-Sale Service
The company has always adhered to the concept of "quality first, customer first", providing customers with first-class products and comprehensive services.
Pre sales service:
Through product manuals, product performance, and technical solutions, professional personnel are dispatched for technical and business exchanges, on-site inspections are organized, and the best solutions are provided to customers based on their needs.
In sales service:
1. Communicate closely with clients during the design process, actively listen to their opinions, and improve the design.
During the processing, it not only meets the performance requirements of the product, but also facilitates maintenance and upkeep for customers during use.
After sales service:
1. Responsible for organizing, coordinating, and implementing after-sales service for equipment.
2. Engineering personnel guide the installation and debugging of equipment.
3. Responsible for providing technical and operational training to customer staff to ensure smooth driving for customers.
4. Provide vulnerable and consumable parts of the equipment year-round.
5. During the warranty period, if there are any quality issues with the product, our company guarantees to provide a solution within 24 hours of receiving any objections from the customer. If on-site resolution is required, ensure to provide on-site service within 1 working day after receiving notification, and ensure that service personnel do not evacuate until the problem is resolved.
Your One Stop, One Solution!
A benchmark enterprise for intelligent manufacturing of chemical equipment in China, providing customers with the best solutions according to their needs.
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Address
No. 266 Tianshan Street, National High tech Development Zone, Shijiazhuang City, Hebei Province